How it works, in plain language

From any device, email anything you want a second opinion on — whether it made you stop and wonder, or it seemed perfectly normal. Scammers design their messages to look ordinary on purpose, so the ones that don't feel off are often the most important to check.

• Email us an email you received.
• Email us a screenshot of a message (text, social media, chat).
• Attach a photo of a letter or QR code.
• Attach a voicemail recording.
• Or just email what is happening in your own words.

We will email you back with clear actions.

A reply email with a clear verdict in plain language — SAFE, SUSPICIOUS, SCAM, or UNKNOWN — and exactly what to do next. It spells out what we noticed and the specific steps to take, so you never have to guess what the answer means or what to do about it.

Before we judge anything, we do the legwork. We follow where a link really takes you, decode QR codes, read the text out of images and PDFs, transcribe voicemails, and check senders, phone numbers, and web addresses against professional threat data. Then our most capable AI weighs that assembled evidence — looking for the same hidden signs a security expert would, like where a link really goes or the way scammers tend to phrase things — and reaches a verdict. Built by cybersecurity experts, using the latest AI technology. The free trial is the fastest way to see how it works.

No. There are three things you need to know how to do to get the most out of the service:

1. Forward an email you received.
2. Take a screenshot and share it to an email.
3. Take a picture and share it to an email.

The portal’s How-To section has step-by-step instructions for each, matched to your phone and email app.

We use it to produce your verdict and we don’t sell it, share it, or use it to advertise to you. Aggregated, anonymized data may inform improvements to the service (see Privacy Policy §2). Don’t forward content you don’t have permission to share.

AI on its own can miss things or make things up. We built the service to catch that: the verdict is grounded in evidence we gather first — following links, decoding QR codes, reading text out of images, checking senders and web addresses against threat data — so the AI reasons from verified facts instead of guessing. And when the answer genuinely isn’t clear, the service is required to return UNKNOWN rather than guess. Borderline messages come back as SUSPICIOUS or UNKNOWN instead of SCAM or SAFE, with the specific things that didn’t add up.

Yes. One subscription covers up to 6 mailboxes. Your loved ones forward suspicious messages from their own email and the verdict comes back to them, not you. Everyone in the group sees the subject line and the verdict — but not the contents of the message. That keeps personal mail private while giving the group enough visibility to spot patterns (the same fake-bank scam hitting three relatives in a week) and step in to help when a loved one needs it, without reading anyone’s inbox.

Googling tells you about scams in general. We tell you about your message. Search engines (Google’s AI included) are built to be helpful agents, so they’ll answer even when they should hold back. We’re built the other way:

• We read the exact message you sent — sender details, where its links really go, what’s in an image, what was said in a voicemail, the way scammers tend to phrase things.
• We pull in professional threat and research data ordinary search results don’t use — link and QR-code scans, sender and phone-number risk checks, and a safe look at the page a link opens.
• Our most capable AI reasons from that assembled evidence, not from what it happens to recall.
• When the call on your message genuinely isn’t clear, we say UNKNOWN instead of guessing.

We work for you, not the senders. When the evidence shows fraud, we call it. When the sender turns out to be a real, lawfully-operating business — even one using high-pressure tactics — we say so instead of labeling them a scam. Legitimacy gets checked against independent records: the company's published business address, whether the message’s domain and links actually belong to the brand they claim, and risk data on any callback phone numbers. If a sender is real but pushy, your verdict says safe and we flag the specific tactics worth watching — fake-check designs, tracking-only callback lines, urgency copy — so you can decide whether to engage. Real fraud gets called real fraud; aggressive marketing gets called aggressive marketing.

Yes. Every subscription includes a monthly cap on scam checks that is shared across every address on the plan, and the free trial includes a smaller starter allowance so you can try the service before committing. The monthly cap was designed to be enough for family. The exact monthly cap and trial allowance are shown in the portal. Monthly pools reset on the 1st of each calendar month.